Refund Policy

Return and Refund Policy We have a 14-day return policy, which means you have 14days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

To start a return, you can contact us at Orders.Fantasyfinds@gmail.com. Please note that returns will need to be sent to the following address:

21 The circuit

Woodlands,

Doncaster

DN6 7TF

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If your return is accepted, BUYER PAYS RETURN LABEL, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. For a Full Refund each item must be returned! your refund will not include the postage & package charged at checkout. Do not return your parcel without notice first or your Refund will be refused. You can always contact us for any return question at orders.Fantasyfinds@gmail.com. ​

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Please take extra caution when ordering our clothes, Emilie's Boutique would advise to go a size up for our clothes. Emilie's Boutique isn't responsible for wrong size ordered, Refund and Return is not accepted on wrong size. No Refund is given if the buyer fails to collect the parcel from the collection point after three missed attempts to deliver the parcel to the address on the order.

 

Emilie's Boutique is not responsible for any incidents or accidents that may occur due to improper supervision or consumption by a child. Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. MUST be done within 24 HOURS of receiving.

 

Please check the service you picked at checkout when placing your order to make sure you pick parcel cover before contacting us at Emilie's Boutique. Exceptions / non-returnable / Non-refundable items Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).

 

We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. THESE ITEMS are not refundable! NO REFUND will be given on these products! Unfortunately, we cannot accept returns on sale items or gift cards. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

European Union 14 day cooling off period Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

 

Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at orders.takeoutmunch@gmail.com. ​ EMILIES BOUTIQUE IS OWNED BY TAKEOUT MUNCH LTD

 

​If you place a order this means you agree to our policy & terms and conditions.